Keep in touch With Us

Frequently Asked Questions

How to contact us?

Contact us via call or email. Our vogue by me team will get back to you within 24-48 hours.

Vogue By Me customer service hours

We are here for you Monday to Friday, 9:00 AM – 6:00 PM.

How do I know my order has been confirmed?

Once you have successfully placed your order, we will notify you via text message and an email will be sent out to you with the order number.

How much do you charge for the shipping?

There is a very nominal charge of ₹99 as shipping fee for the orders below ₹990. All orders above ₹990 will be free of shipping charges.

Are response times?

Are vogue team responds within 24-48 hours.

How do I track my order?

Once an order has been dispatched, we will send you a notification via email, along with the consignment details and a tracking link.

What is your refund policy?

Please visit our Returns and Refunds page.

Can I cancel my order?

Yes, you can cancel an order before it gets shipped from our Warehouse on the APP. Please follow -

1. Login into the App.

2. Go to the "Account" option.

3. From the order list, select the order you wish to cancel.

4. Tap on the option "Cancel Order".